No outcome promises
We do not guarantee jobs, visas, admissions or licences. Decisions rest with employers and authorities.
Governance
Client & Candidate Protection
Our commitments to fair dealing with every client, candidate and learner — and the channels available when something goes wrong.
Our commitments
No improper fees
Any fee structure is documented in writing before engagement. We never request payment through informal channels. Fee schedules pending publication from approved records.
Data minimisation
We never request passport, health or financial documents through general contact forms. See Data Protection & Privacy.
Protection channels
- Fraud Awareness — how to recognise and report impersonation and recruitment fraud.
- Complaints — how to raise a complaint and what to expect from our process.
- Data Protection & Privacy — your data rights and how to exercise them.
- Accessibility — our accessibility commitments and how to request adjustments.
Related governance documents are listed in the Document Index.