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Corporate Governance · Policy · NOVARIC-POL-DBE-001

NOVARIC Doing Business Ethically Policy

Ethics, Risk & Compliance Framework — governing ethical conduct, risk management and compliance across all business activities

● PublishedNOVARIC Sh.A.v1.0 · March 2026Shqip

Document metadata

Document IDNOVARIC-POL-DBE-001
Versionv1.0
EffectiveMarch 2026
ReviewMarch 2027
OwnerNOVARIC Ethics, Risk & Compliance Function
ClassificationPublic
Status (source)Active

Ethics, Risk & Compliance Framework

Governing ethical conduct, risk management and compliance across all NOVARIC business activities.

1. Introduction

1.1 Purpose

At NOVARIC, we shape the future of work by connecting people with opportunities through ethical, transparent, and responsible workforce solutions.

This Policy establishes the standards that govern how we conduct business across recruitment, vocational training, HR consulting, relocation, and outsourcing services. It reinforces our commitment to integrity, trust, and compliance, ensuring that all external interactions reflect the highest ethical standards.

It builds on the NOVARIC Code of Ethics and translates principles into operational expectations for daily decision-making.

1.2 Scope and Applicability

This Policy applies to:

  • All NOVARIC employees, leadership, and representatives
  • All interactions with external stakeholders, including candidates, employers, institutions, partners, vendors, and public authorities

It governs situations where there is potential risk of:

  • Bribery or corruption
  • Conflicts of interest
  • Unethical influence or decision-making
  • Misuse of data, information, or professional position

All activities must comply with:

  • Applicable local and international laws
  • EU regulations, including GDPR (EU 2016/679)
  • Industry standards and internal NOVARIC policies

Where stricter legal or regulatory requirements exist, those standards prevail.

1.3 Exceptions

No exceptions to this Policy are permitted.

1.4 Roles and Responsibilities

RoleResponsibility
All EmployeesMust comply with this Policy in all professional interactions
Managers and LeadershipEnsure implementation, oversight, and accountability
Ethics, Risk & Compliance FunctionMaintain, update, and monitor this Policy

2. Our Ethical Commitments

2.1 Zero Tolerance for Bribery and Corruption

NOVARIC does not tolerate any form of bribery, corruption, or improper influence.

We commit that:

  • We do not offer, give, or accept anything of value to improperly influence decisions
  • We do not use third parties to engage in unethical practices
  • We do not make facilitation payments, regardless of local custom
  • We apply the same standards across public and private sectors

Before any exchange of value, we assess whether it could be perceived as unethical. If so, it must not proceed.

2.2 High Standards of Ethical Business Conduct

We are accountable for how we act, decide, and engage.

We commit that:

  • All interactions are transparent, fair, and professionally justified
  • Services and engagements have clear, legitimate business objectives
  • Compensation is fair, reasonable, and aligned with market value
  • We respect confidentiality, privacy, and data protection at all times — governed by the NOVARIC GDPR Policy
  • We avoid real or perceived conflicts of interest

3. Our Risk Framework

NOVARIC applies a structured risk-based approach to all external interactions.

  1. Define Clear Objectives. All activities must have transparent, legitimate, and documented purposes.
  2. Assess Risk. Evaluate risks related to ethical breaches, bias, data misuse, and reputational impact.
  3. Interact Appropriately. Act with integrity and comply with all relevant laws and policies.
  4. Monitor and Improve. Continuously review outcomes, ensure compliance, and strengthen processes.

This framework ensures that risk is proactively managed and trust is maintained.

4. Our Interactions

NOVARIC engages with a wide range of stakeholders including:

  • Candidates and jobseekers
  • Employers and corporate clients
  • Educational institutions and training partners
  • Government and regulatory authorities
  • Service providers and vendors

All interactions must be ethical, transparent, and professional.

4.1 Engagement

We only work with reputable stakeholders who meet our ethical standards.

We ensure:

  • All engagements have a clear purpose and documented scope
  • Services are legitimate and verifiable
  • Compensation reflects fair market value
  • No engagement is used to improperly influence decisions

Recruitment Services

  • Candidate selection is merit-based, fair, and unbiased
  • No candidate is favoured due to improper incentives
  • Information provided to candidates and clients is accurate and transparent

Vocational Training

  • Programmes are designed to enhance employability and skills
  • Certifications reflect genuine achievement
  • Training is never misleading or exploitative

Advisory and Consulting

  • Recommendations are objective and evidence-based
  • Client interests are served without conflict or bias

4.2 Funding and Collaborations

We may collaborate with institutions and organisations to advance workforce development and social impact.

We ensure:

  • All collaborations have clear, documented objectives
  • Funding is transparent, reasonable, and properly recorded
  • No funding is used to gain unfair advantage
  • Only reputable organisations are supported

We do not provide funding to individuals in ways that could influence professional decisions.

4.3 Gifts, Hospitality, and Benefits

We strictly prohibit improper incentives.

We commit that:

  • No gifts, payments, or benefits are provided to influence decisions
  • Cash or cash-equivalent gifts are never permitted
  • Hospitality must be modest, reasonable, and business-related
  • Gifts, if allowed, must be infrequent, transparent, and compliant with laws

When in doubt, the exchange must not proceed.

5. Use of Third Parties

We engage third parties only when:

  • They meet NOVARIC ethical and compliance standards
  • Proper due diligence has been conducted
  • A formal agreement is in place
  • Services and pricing are justified and documented

NOVARIC remains accountable for all third-party actions performed on its behalf.

6. Data, Technology, and Confidentiality

We are committed to responsible data and technology use.

We ensure:

  • Full compliance with GDPR (EU 2016/679) and applicable data protection laws
  • Secure handling of candidate, client, and partner data
  • Ethical use of AI and digital tools in recruitment and HR processes — governed by the NOVARIC Nexus AI Operations Governance
  • Protection of confidential and proprietary information

Data integrity is fundamental to trust.

7. Controls

NOVARIC maintains internal controls to ensure compliance, including:

  • Risk monitoring systems
  • Approval and documentation procedures
  • Regular audits and reviews
  • Training and awareness programmes

8. Breach of This Policy

Violations of this Policy may result in:

  • Corrective actions
  • Disciplinary measures
  • Termination of employment or partnerships

All suspected or actual misconduct must be reported through official channels — see the Misconduct Reporting Procedure.

NOVARIC ensures confidentiality and fair investigation processes for all reported concerns.

9. Speak-Up and Non-Retaliation

We foster a culture where concerns can be raised safely.

We commit to:

  • Providing confidential reporting channels — Misconduct Reporting Procedure
  • Investigating all concerns objectively
  • Protecting individuals who report in good faith

Retaliation is strictly prohibited.

10. Definitions

TermDefinition
BriberyOffering, giving, receiving, or requesting something of value to improperly influence a decision, action, or outcome in a business or official context.
External StakeholderAny individual or organisation that is not a NOVARIC employee but interacts with NOVARIC in a professional capacity.
Third PartyAny external entity — individual, company, or organisation — that provides services to or receives services from NOVARIC.
Conflict of InterestA situation in which a personal, financial, or other interest has the potential to improperly influence a professional judgement or decision.
Fair Market ValueCompensation or remuneration that is appropriate, proportionate, and consistent with prevailing market standards for comparable services.
Facilitation PaymentAn unofficial, typically small payment made to expedite or secure a routine governmental action. Strictly prohibited under this Policy.
Due DiligenceThe process of investigating and verifying the ethical standards, legal compliance, and reputational standing of a third party prior to engagement.

11. Closing Statement

Doing business ethically is central to NOVARIC’s identity and long-term success.

By upholding this Policy, we:

  • Strengthen trust with clients, candidates, and partners
  • Protect the integrity of our services
  • Contribute to a fair, inclusive, and sustainable labour market

Every decision reflects who we are.

At NOVARIC, we do what is right—consistently, responsibly, and with purpose.

EU & International Legal Compliance Matrix

Framework / DirectivePolicy AreaSection
GDPR (EU 2016/679)Data protection, candidate & client privacy, confidentiality1.2, 2.2, 6
Directive 2000/43/ECRacial equality and non-discrimination in services1.2, 4.1
Directive 2000/78/ECEqual treatment in employment and occupation1.2, 4.1
Directive 2006/54/ECGender equality and equal opportunities4.1
Directive 2008/104/ECTemporary agency work standards4.1
Directive 2019/1152/EUTransparent and predictable working conditions4.1
Directive 2019/1937Whistleblower protection and speak-up culture1.1, 8, 9
Directive 2013/34/EUFinancial reporting, transparency and accurate records2.2, 4.2
Directive 2014/24/EUEthical procurement and third-party standards4.2, 5
CSDDD 2024Supply chain due diligence and third-party accountability3, 5
EU AI Act 2024Responsible and transparent AI use in recruitment6
GDPR Art. 28Processor obligations and vendor data agreements5, 6
OECD Anti-Bribery ConventionZero tolerance for bribery and corruption2.1, 4.3
ISO 37001:2016Anti-bribery management systems2.1, 7
ISO 31000:2018Risk management principles and framework3
Directive 2005/29/ECUnfair commercial practices and consumer protection4.1

Document Control Record

TitleNOVARIC Doing Business Ethically Policy
Document IDNOVARIC-POL-DBE-001
Hub referenceDOC-GOV-005
Version (source)v1.0
Effective (source)March 2026
Review (source)March 2027
Owner (source)NOVARIC Ethics, Risk & Compliance Function
StatusPublished
ClassificationPublic
This edition
Authoritative sourcehttps://novaric.co/resources/governance/doing-business-ethically/
Governance Hub (this draft)https://novaric.eu/en/governance/doing-business-ethically/

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